Whereas Dr. Kambiz Golchin predicts that once enough accurate tests are available, patients will be tested before entering clinics. “It will work like a passport, if you test positive for antibodies then you effectively have a free pass to resume life as normal,” he explains.
As for PPE, clinicians and patients will be required to wear a mask and gloves, while sanitizer and hand washing will be required before during and after treatments. Even simple luxuries, such as using the toilet may have to be suspended temporarily. “So far using public toilets is thought to be a risk. We will have to keep bathrooms locked so that we can control who goes in and out and sanitize door handles, sinks and taps afterwards,” explains Debbie Thomas.
When can I book in
Most clinicians are putting patients on a waiting list. Dr. David Jack accrued 150 clients on his waitlist in the first few weeks of lockdown and will be seeing patients from that list from next week.
Dr. Marwa Ali from Harrods Wellness Clinic is putting down the names of regular clients to be contacted as soon as reopening news is released. While Debbie Thomas is taking advanced bookings.
What is the main risk to patients?
Dr. Galyna from Rita Rakus’s clinic hopes that consumers visit a registered medical clinic for their facial procedures post lockdown to safeguard themselves. She explains, “we are are licensed medical clinic registered with the CQC (Care Quality Commission) so the same principals that applies to NHS hospitals apply to us including infection control and hygiene standards.”
Dr. Kambiz Golchin suggests that having facial injections is no more risk than any other establishment and that consumers need to be vigilant that they are washing their hands and watching out for hygiene measures wherever they go, whether it’s a pharmacy, supermarket or aesthetic practice.
Greg White from BCAM emphasises that medical clinics who are registered with BCAM are one of the safest places to visit post-lockdown as they already have a high standard of hygiene and medical grade sterilizing equipment. ‘Medical practitioners are more equipped than most of the beauty industry to be Covid-secure post lockdown. And will be even more vigilant now that we have issued our members with a set of clear safety protocols to follow.’
How safe will clinic settings be?
“The protocol for facial injections is already as safe as it can be as reputable practitioners are used to operating with sterilized equipment and high hygiene standards as a matter of course. It’s a much more controlled environment compared with salons offering beauty therapies,” explains Dr. Marwa Ali. The biggest difference say all of the doctors we’ve spoken to, is that proper PPE including gloves and N95 surgical masks will be required by practitioners and by patients where necessary. “Patients will be asked to sanitize their hands at reception when they arrive and wash their hands in the treatment room before and after their procedure,” explains Dr. Marwa Ali.
Dr. Nyla Raja says, ‘we have PPE for all staff. There will be hand sanitizers, thermal imaging cameras and UV light in every room. When patients arrive they will enter a waiting room followed by a holding room to ensure distancing is met at all times. Before entering into any treatments, each patient will have a COVID screening with the nurse. And all consultations with the doctor will be given behind a screen. Furthermore, we will be seeing one patient per hour only, compared with 150 per day before COVID-19.’
At Rita Rakus’s Knightsbridge clinic, a full health and safety risk assessment of all treatments and clinic areas is being carried out by Dr Galyna & Dr Rita Rakus and the following protocol will be implemented to ensure patient and staff safety:
- Pre- Appointment: You will receive all paperwork required for your treatments via e-mail to be completed and sent back before arrival and you will be asked to attend your appointment alone unless you need any assistance.
- On arrival: When you arrive near the clinic please call 020 7460 7324 or 07710 020 690 to let us know you are near. We may ask you to wait for a short period of time until we are ready to welcome you into the clinic
- Greeting: When we are ready for you, one of the team will call you asking you to make your way to the entrance and a member of staff will come to the entrance and take you in the clinic.
- COVID Declaration: On arrival at the clinic you will be required to sign a declaration of Covid health.
- In clinic: you will be asked to sanitize your hands and given a mask to wear until your treatment starts and your temperature will be taken. • Refreshments: You will only be offered bottled drinks handled by 1 responsible staff member wearing gloves and changing them after each contact.
- Reception: you will be directed to the waiting room which will only have 3 patients at any time with minimum waiting time, seating arrangements clearly marked 2 metres apart. You will also find that we no longer have any magazines and brochures on display. If you require any information about other treatments these will be given to you in the treatment room by your practitioner.
- Treatment: You will be taken into the treatment room by your practitioner.
- Treatment rooms: Each treatment room will be cleaned after each patient by a trained cleaner following the guidance of how to sterilize and clean. Treatment couch, each machine, trolleys, any surfaces, and furniture will be fully cleaned between each patient.
- Practitioner; Your practitioner will be wearing the required protective equipment. This may include Face mask, Face shield , Apron and hair net and where possible maintaining social distance. Each treating staff will be fully trained on how to safely and effectively perform your treatment in these circumstances.
- Bathroom Facilities: Bathrooms will be closed to all patients with the exception of those that have an appointment time longer than 90 min. Bathrooms will be cleaned between each patient visit.
- General Clinic: There will be a dedicated staff member who will be cleaning the communal areas, door handles and communal surfaces.
- Payments: You will be asked to pay for your treatment in the room, by credit or debit card only. The Credit card machine will be thoroughly cleaned before and after each use.
- Invoices: we will be operating a paperless policy so invoices will be e-mailed to you straight away after your payment.
- Departure: Your Practitioner will be walking you out of the clinic ensuring you have minimal contact with any surfaces.
- Scheduling next appointments: these will be followed up your practitioner with a phone call after your treatments to lessen the time spent in clinic.